Privacy Policy - Mayuri Silk

Privacy Policy For Mayurisilk

Effective Date: 01/01/2025
Last Updated: 19/06/2025

Welcome to Mayuri Silk, a premium handloom saree brand based in Guwahati, Assam. With a legacy dating back to 2008, we specialize in manufacturing and supplying authentic Assamese silk and traditional handloom products to both domestic and international markets.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website www.mayurisilk.com or make a purchase.

🔷1. About Mayuri Silk – Who We Are

Mayuri Silk is one of the first few handloom manufacturers in Assam to receive Geographical Indication (GI) certification for Muga Silk. We are a proud member of the Silk Mark Organisation of India, Export Promotion Council for Handloom (EPCH), and are registered under UDYAM and MSME.

We work with skilled local artisans to bring you premium sarees, mekhela chadors, dupattas, stoles, and more — all made from Mulberry, Eri, Muga, and Tussar silk, showcasing the legacy of Assamese craftsmanship.

🔷 2. Information We Collect

We may collect and process the following data:

🔹 Personal Information:

Full Name
Email Address
Mobile Number
Shipping & Billing Address
Payment Details (handled securely via trusted gateways)
Order and Purchase History

🔹 Non-Personal Information:
IP Address and Location
Device and Browser Information
Clickstream Data
Cookies & Session Data
Referral URLs

🔷 3. How We Collect Data

Your data may be collected through:

Account registration
Placing an order as a guest or registered user
Newsletter subscription
Contact forms and WhatsApp chat
Cookies and online tracking technologies (Google Analytics, Meta Pixel)

🔷 4. Why We Collect Your Data

We collect your data to provide you with an exceptional, personalized, and secure shopping experience. This includes:

Processing and shipping your orders
Managing returns, exchanges, and refunds
Personalizing product recommendations
Sending updates, offers, and newsletters
Analyzing website traffic for improvements
Complying with Indian legal and taxation requirements
Preventing fraud and abuse

🔷 5. Who We Share Your Data With

We never sell or rent your personal data. We may share your information securely and only when necessary with:

Logistics & Courier Partners (for fast and secure delivery)
Payment Gateways (e.g., Razorpay, PayU – for secure transactions)
Marketing Platforms (e.g., Google Ads, Meta – to send personalized updates and offers)
Web Hosting & Analytics Tools (e.g., Cloudflare, Google Analytics – for performance and security)

All third parties are required to protect your data and follow privacy laws.

🔷 6. Data Storage and Retention

Your data is stored securely on servers located in India, compliant with Indian data protection standards.

We retain data only as long as necessary to fulfill our legal, business, and service obligations.

🔷 7. Data Security

We implement technical and organizational safeguards to ensure the safety of your data, including:

SSL encryption
Access control
Regular security audits
Staff confidentiality agreements

While we strive to protect your data, no system is completely immune to risks. Always take personal care with your account credentials.

🔷 8. Cookies and Tracking Technologies

We use cookies and tracking pixels to:

Remember your preferences
Save shopping cart data
Provide customized recommendations
Track website usage and performance
Run targeted campaigns through Google or Meta
You may disable cookies via your browser settings, but this may affect functionality.

🔷 9. Your Rights

As a valued customer, you have the right to:

Access your personal data
Request correction or update
Request deletion of your data
Opt out of email marketing or tracking
Request a copy of your data (data portability)

To exercise any of the above, email us at: mayurisilkpalace@gmail.com

🔷 10. Children’s Privacy

Our products and services are not intended for individuals under 13 years of age. We do not knowingly collect data from minors. If you believe we have, please notify us immediately.

🔷 11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy as needed. All updates will be posted here, and material changes will be announced via email or website banners.